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We do not continue with the repair until you give the go-ahead.

Once we have found the issue we will email you an estimated repair cost for approval. If you have asked for an estimate before your repair our technicians will assess the camera externally and attempt to reproduce the fault. This will also record your repair choices and any observations from our service support team check this to make sure we have recorded your details correctly. Once your kit arrives and is booked in (usually the same day) we email you a receipt with all the Canon kit and accessories listed. We receive many of our repairs by post, Canon cameras will arrive safely provided they are packed in a strong box with at least 2 inches of padding around all sides. Major repairs at Manchester will be sent to London for assessment. Our service support team will take all the equipment details and give you a receipt. Please note, FoCal focus matching only adjusts for front and back focusing.įind out more about our focus calibration services.Ĭanon photographers in London and Manchester can drop cameras off in person at our service desks. This service produces a full report on each body and lens combination detailing not only the adjustments dialled in but also the optimum settings for each lens to perform its best. Using FoCal we test to an independent standard and adjust the camera using the Canon Micro-Adjustment menu. Focus matching addresses front focussing or back focusing which is a common cause of images that look soft or blurry. We can also match a Canon body to a Canon lens for the best performance from that combination, this requires a full service on the Canon lens as well.įocus Matching with FoCal. We test your camera using lenses supplied by Canon, against Canon’s metrics to make sure all the parts that make up your focus system are set up correctly. This addresses the physical alignment of your Canon camera and how the camera is programmed. At Fixation we offer two distinct services to improve your Canon auto-focus accuracy. Focus calibration is a term that can mean something different to almost everyone you ask but we all know what we want: Pin sharp images.